Customers Frequently Asked Questions
Maybe you need a sourcing agent for the following reasons:
- Due to differences in regions, cultures and languages, I believe that you have encountered various problems in the process of sourcing from China, such as time difference, communication difficulties and time-consuming, poor service from factories or suppliers, and product quality is unguaranteed, multi-product or multi-order purchases cannot be shipped centrally.
- Higher sourcing price of products, especially products purchased from traders, no price competitiveness
- In case of product quality issue, after-sales guarantee cannot be obtained
- It is difficult to identify the actual qualification and supply capacity of the supplier
- Every time you develop a new product, you have to go through a painful process: selecting suppliers - communicating demand details – negotiating price - sampling - communicating order details - communicating delivery details - arranging customs clearance and receiving goods, which is a long and tedious process
- Help customer to find the new trends / hot products
- Find factory supplier and provide quotation for new or existing products
- Help to arrange samples and do the samples testing
- Help to customize private products
- Help to arrange the order and track the production process
- Help to make the goods inspection before shipment
- Help to arrange the shipment
- Make consolidated shipment for the goods from different suppliers
- Help to handle the after-sales issues
- We also provide extra service include photo and warehouse service
We charge different service rate according to the order amount; it ranges from 5% to 8% of the order amount. But sometimes we have rate discounts for new clients, so please contact us for the latest rates!
- One-Stop Sourcing Service
- Professional Sourcing Team
- Rich Experience in E-Commerce Business
- Strong Supply Chain Integration Capability
- Double After-sales Guarantee
- Diversified Payment Terms
Frequent product category we are sourcing include following:
Home Supplies, Kitchen Products, Electronics, Outdoors, Sports, Pet Supplies, Garden supplies, Lighting, Textiles, Beauty, Toys, Office Supplies, Hardware, Luggage & Cases, Industrial, Adult Products, More…
Clients can use payment ways include T/T transfer, WU, MG, Alibaba online order payment, as well as sample order for PayPal payment.
We accept payment terms usually with 20% / 30% deposit and 80% / 70% before shipment or against B/L. And for the long-term reliable clients, we also offer credit programs depending on the situation.